Job Title: Venue Supervisors 

Contract Type: Permanent 

Salary: £23,952.34 – £26,242.46 

Grade: FC05 

Hours:  36 Hours Per Week 

Location: Rothes Halls, Glenrothes x 1
Dunfermline Carnegie Library & Galleries x2 

Job Reference: ON000397 

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.  

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits. 

The Role 

This is a fantastic opportunity for enthusiastic and highly motivated individuals to join us as Supervisors within one of our community venues, Rothes Halls or Dunfermline Carnegie Library & Galleries. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue.  

You will be a key figure, responsible for the promotion of all services within Rothes Halls or Dunfermline Carnegie Library & Galleries, and responsible for aspects of people management for your team.  You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe, and all our collections are secure.  As a member of our Operations Management Team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.   

These are full time posts, and your days and hours of working will flex to meet the business needs and this will include weekend and evening working. 

You can view the full job description here. 

About You 

You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service, ideally within a visitor/customer facing venue. You’ll also have strong IT skills along with an understanding of Health & Safety in the workplace. 

How to Apply 

If you would like to find out more information about this role, you can contact Ayesha Nickson, Venue Manager for Rothes Halls by emailing ayesha.nickson@onfife.com or Tracy McCafferty, Venue Manager for DCLG can be contacted on Tracy.McCafferty@onfife.com. When you’re ready to apply, please download and complete our Application Form, stating which location or locations are of interest along with a completed Equal Opportunities Monitoring Form to HR.FCT@onfife.com.

OnFife is an equal opportunities employer. 

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.  

The closing date for applications is midnight on Tuesday 13 December 2022. 

Interviews are proposed to take place on 21 and 22 December 2022.