Job Title: Facilities and Services Supervisor

Contract Type: Permanent

Grade: FC05 – £21,193 to £23,483

Hours: 36

Location: Templehall Library, Kirkcaldy

Job Reference: ON000350

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

The Role

This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as a Supervisor overseeing one of our clusters of community libraries. The busy, vibrant cluster consists of Templehall, Burntisland, Kennoway and Buckhaven Libraries. This is a mobile position, therefore the ability to drive is essential. Your responsibilities will include ensuring excellent customer service is delivered relating to all library services offered, as well as all aspects of people management, along with supporting the day-to-day operations within the venues. As a member of our Operations Management Team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

The normal hours for this role are Monday to Friday 9.30am till 5pm, working every second Saturday (with a day off midweek).  You’ll also be required to work on our later opening days on a Thursday till 7pm, however flexibility will be required on a regular basis to work out with this pattern as needed.

About You

You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service. You’ll also have a strong IT skill along with an understanding of Health & Safety in the workplace.

How to Apply

View the Job Description here.

Download an Application-Form here.

Download the Equal Opportunities Monitoring Form here.

If you’d like further information or an informal chat, please contact Helen Stevenson, Venue Manager via email at helen.stevenson@onfife.com to arrange a time for this to take place.

Please return your completed application form and Equal Opportunities monitoring form to recruitment.fct@onfife.com

The closing date for applications is 12pm on Monday 4 October 2021.

Interviews will take place week commencing 11 October 2021.

OnFife is an equal opportunities employer