Job Title: Facilities and Services Supervisor

Contract Type: Permanent

Grade: FC05 – £21,193 to £23,483

Hours: 36

Location: Kirkcaldy Galleries, Kirkcaldy

Job Reference: ON000351

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

The Role

This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as a Supervisor within our flagship venue, Kirkcaldy Galleries. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue. You will be a key figure, responsible for the promotion of all services within our flagship venue and responsible for aspects of people management for your team.  You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe, and all our collections are secure.  As a member of our Operations Management Team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

The normal hours for this role are detailed below, however flexibility will be required on a regular basis to work out with this pattern as needed.

TuesdayWednesdayThursdayFridaySaturday
09.00 – 17.0009.00 – 15.0009.30 – 19.0009.00 – 17.0009.00 – 16.00

About You

You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service, ideally within a visitor/customer facing venue. You’ll also have strong IT skills along with an understanding of Health & Safety in the workplace.

How to Apply

View the Job Description here.

Download an Application Form here.

Download the Equal Opportunities Monitoring Form here.

If you’d like further information or an informal chat, please contact Helen Stevenson, Venue Manager via email at helen.stevenson@onfife.com to arrange a time for this to take place.

Please return your completed application and Equal Opportunities monitoring form to recruitment.fct@onfife.com

The closing date for applications is 12pm on Monday 4 October 2021.

Interviews will take place week commencing 11 October 2021.

OnFife is an equal opportunities employer