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Cultural Services Assistant - Dunfermline Carnegie Library and Galleries

Job Title: Cultural Service Assistant x 2 posts

Location: Dunfermline Carnegie Library & Galleries

Contract Type: Temporary*

Position Type: Part Time*

Salary: FC04 - £17,176 - £19,297 pro rata**

Vacancy Reference: FCT000243A/B

*See table below for contract length and working hours

**Unsocial enhancement paid on evening work after 8pm and weekends

 

Fife Cultural Trust is an ambitious charity; its vision is for Fife to be a culturally vibrant and rewarding place to live, work, study and visit.

With community at the heart of everything we do, as a Cultural Services Assistant, you'll ensure that every visitor to Dunfermline Carnegie Library & Galleries is welcomed into an environment that can serve their needs and ensure that they want to keep returning. As a key frontline staff member, you'll adapt to and acknowledge the diversity of our visitors and what they aim to get out of their visit to the venue, as well helping them to discover our wide range of resources and services.

Your passion for libraries as well art, culture and community engagement will be apparent as you help people do everything from discovering new authors, tracking their ancestry from our records and even helping them find their ideal job using all the resources at our disposal.  You will also support all museum operations and activities which involve supporting the care of the collections, schools and guided tours, and site security in order to ensure visitors gain the best possible experience of their visit to the museum and galleries.

You'll ideally come from a service background, but it'll be your enthusiasm for helping others and devotion to customer care that makes you really stand out. Naturally good with people, you'll be able to put customers of all ages and backgrounds at ease, whilst helping to promote our services.

Organised, efficient and thriving on variety, you'll be just as competent using IT and library management systems as you are running story times and craft activities for our younger audience. It goes without saying you'll need excellent numeracy, literacy and communication skills, but you'll also need excellent administration skills, knowledge of safeguarding children and vulnerable adults and the processes involved with the security and operation of a public building.

Applicants will thrive on delivering consistently excellent customer service and will be energetic, enthusiastic and have a positive and flexible ‘can do’ attitude. The successful candidates will receive a full induction and training will be provided for all aspects of the role.

 

How to Apply

To download a job description, an application form, guidance notes and an equal opportunities form use the links provided.

Email the completed application and equal opportunities forms to: recruitment.fct@onfife.com.

Please note CVs will not be accepted.

Fife Cultural Trust is an equal opportunities employer.

The closing date for applications is midnight on Sunday 22nd July 2018

 

WORK PATTERNS – FCT000243 A

Av Hrs 13

WEEK 1

WEEK 2

WEEK 3

WEEK 4

Monday

Off

Off

Off

Off

Tuesday

Off

Off

Off

10:30-17:00 (6)

Wednesday

Off

10:00-14:00 (4)

Off

10:00-14:00 (4)

Thursday

Off

Off

Off

Off

Friday

10:00-17:00 (6.5)

10:30-17:00 (5.5)

10:00-17:00 (6.5)

Off

Saturday

10:00-16:00 (5.5)

12:00-16:00 (4)

10:00-16:00 (5.5)

Off

Sunday

Off

12:00-16:00 (4)

OFF

Off

TOTAL

12

18

12

10

 

WORK PATTERNS – FCT0000243 B

Av Hrs 18.5

WEEK 1

WEEK 2

WEEK 3

WEEK 4

Monday

Off

Off

Off

Off

Tuesday

Off

10:00-17:00 (6.5)

Off

10:00-17:00 (6.5)

Wednesday

Off

10:00-14:00 (4)

Off

10:00-14:00 (4)

Thursday

10:00-17:00 (6.5)

Off

10:00-17:00 (6.5)

Off

Friday

10:00-17:00 (6.5)

10:00-17:00 (6.5)

10:00-17:00 (6.5)

10:00-17:00 (6.5)

Saturday

Off

Off

09:30-16:00 (6)

Off

Sunday

12:00-16:00 (4)

Off

12:00-16:00 (4)

Off

TOTAL

17

17

23

17

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