ONFife's COVID-19 Update
Last updated: 16:45 7 April 2020
Following Government instructions, all ONFife venues are closed to staff, as well as the public, until further notice, in this phase of national lockdown. Please bear with us as we find new ways to continue vital operations.
In terms of cancelled or postponed events and shows, we want to reassure customers that we will be in touch as soon as we can to arrange refunds where required.
We are extending the expiry date on all ONFife Gift Vouchers by 6 months.
We also want our communities to know, at this unprecedented time, that we are here to support you via our digital channels, and we plan on sharing helpful, entertaining and engaging information in the coming days and weeks.
Please follow our social media channels for updates and stay in touch with us so we can work together during this time. Thank you for your continuing support.
Our Social Media Pages:
ONFife Libraries Page:
ONFife Archives Page:
Our aim is to now explore a range of ways of adjusting our services so we can continue to support our customers and communities at this very challenging time. For the moment:
- For our Library users, we have stopped our usual overdue book charges so these will not accumulate while libraries are closed.
- Our digital services remain available via onfife.com
- We are currently in the process of contacting all customers who have bought tickets (in event date order) and would like to assure all those who are affected that we are looking to re-schedule as many as events as possible, but should you prefer not to reschedule you can choose between a gift voucher or refund for your tickets.
Your support means everything to us and we would like to thank you for your continued loyalty and understanding of this very challenging situation. Thank you for your patience and understanding.
We look forward to welcoming you all back to our venues, shows and events once this is behind us all.
NOTE: We will continue to keep this page updated but if you would like us to keep in touch directly and have not already joined our mailing list you can do so at onfife.com/join-our-mailing